Skip Navigation LinksInfographic--what-to-do-when-your-Brand-is-facing-a-crisis Infographic | How to deal with a brand crisis caused by poor customer service


Merchants is a recognised global leader in providing customer management and related business process outsourcing solutions that deliver positive business results. Providing flexible access to technology, facilities and people, we enable companies to keep pace with – and exceed – customer expectations.
Merchants is a Dimension Data company – the world’s leading contact centre systems integration business and part of the NTT group​

 Looking fo​r more?

In addition to helping you identify the future needs of your customers, Merchants is able to source, build, manage and support all aspects of your entire contact centre infrastructure requirements – from technology hardware and software to buildings and facilities. 

The Complete Contact Centre from Merchants.

Talk to us to find out more. Email​